Orders are dispatched as quickly as possible, with the vast majority being dispatched from our premises within 1 working day. In addition, most orders received before midday are dispatched the SAME DAY.
If we are unable to post an item within 3 working days, we will inform you of this by email. If an item is not in stock, we will notify you by e-mail and give you an estimate of when the item should be with you.
Post and Packing Costs
A choice of UK and International postage options are available at checkout. Standard delivery is usually with Royal Mail or Parcelforce 2nd Class services, with options to select faster delivery methods such as 1st Class or Guaranteed Special Delivery.
Additional postage charges above standard delivery will not be refunded on returns.
Postage costs will not be refunded for International returns.
Alternative Delivery Address
If you do not think you will be at home during the day we can arrange for your order to be sent to an alternative address. Equally if you are purchasing items as a gift, then we can mail them to the address of your choice. Please email us with specific details at the time of order.
PLEASE NOTE THAT DURING BUSY CHRISTMAS SHOPPING PERIODS THE STANDARD SERVICES CAN TAKE LONGER TO ARRIVE.